Testimonial – 2675
I wanted to send you a personal email expressing how pleased my wife Carol and I are at the reception and service your staff gave us in our recent purchase of our 2015 RX350. In particular, a shout out to Matt Marrelli and Mike Panchyson.
Lets start with us not wanting to go through the angst of making a new car purchase. We have never liked the ordeal. We have never thought of it as a pleasant experience.
Not our experience at your dealership thanks to Matt and Mike.
Matt was non-pressure, up front and very easy to deal with. Kudos to him. We quickly came to an agreement without hassle. Great representative of Lexus.
I dreaded going to the ‘Finance Guy’……again, a great experience. Mike explained available optional extras without pressure. Much appreciated.
As for the vehicle…..fabulous, as expected. I did a lot of homework on this and other vehicles. My buddy is the owner of a 2010 RX350 that he purchase from you so I was able to add his testimony towards the vehicle and your dealership.
Also, many thanks for the surprise of very nice quality bathrobes and the Mye restaurant gift card.
We will not forget your treatment and the quality staff you have (including the front reception)
Bottom Line?……GOOD JOB!
We’ll be in in a couple weeks for the 1600km check.
Aug 25th, 2015