An Important Update About Covid-19

June 11th, 2021

Dear Valued Guest,

Ontario Enters Step one and WE ARE OPEN!

On Monday, June the 7th, 2021 the Ontario government announced that as of today we have moved to Step One of the provincial Roadmap to Reopen plan.  We wanted to confirm that we are open, and back to our normal business hours with a 50% dealership capacity.
Sales Hours

Monday to Thursday 9:00am to 8:00pmFriday 9:00am to5:30 pmSaturday 9:00am to 5:00pm

The Sales Department is open. Although we strongly encourage booking an appointment to manage social distancing and capacity limits, it is not mandatory.  Please email sales@lexusofoakville.ca or call 905.847.8400 to book your appointment.  Once your appointment has been confirmed you will receive an email outlining our new sales processes.

Parts and Service Hours

Monday and Tuesday 7:30am to 5:30pmWednesday 7:30am to 8:00pmThursday and Friday 7:30am to 5:30pmSaturday 8:00am to 4:00pm.

Our Parts Department and Service Department is open. As you book your next service appointment, please be advised of the numerous changes to our processes.  We have re-introduced our contactless drop off and pick up service, as well as our mobile service check in.  The day prior to your appointment you will receive a confirmation email which will include a link which allows you to check in up to 24 hours in advance.  In addition, we have added additional times between our appointments to allow for social distancing.

During this time, unfortunately there will be Limited Guest Access inside the dealership to wait for your vehicle due to social distancing.  We respectfully ask that you provide alternate transportation to and from Lexus of Oakville.  Please book your appointment online at https://www.lexusofoakville.ca/service/appointment/ or call 905.847.8400 and book directly with our team. The remainder of the process is outlined in the link.
We understand that these precautions may create some new challenges, but the safety of Guests and Team Members continues to be our highest priority.  As we work through this pandemic, I am confident that we will beat it together…. by staying apart!

Our commitment has and continues to be “Nobody looks after you like Lexus of Oakville”

Stay safe and we look forward to seeing you in the near future.

Kind regards

Frank Apa, President and C.E.O.