An Important Update About Covid-19

 

March 21st, 2022

Dear Valued Guest,

The Ontario government, in consultation with the Chief Medical Officer of Health, has been able to take a more balanced and long-term approach to Ontario’s pandemic response.  With continued improvement in trend, Ontario has removed the mandatory masking requirement for most settings on March 21st.  This is indeed the case for our dealership.  Please see the specific changes below, listed by department.

Sales Hours

Monday to Thursday 9:00am to 8:00pm, Friday 9:00am to 5:30pm, and Saturday 9:00am to 5:00pm

Sales Department is open.  Masks are now voluntary with regards to a Demo Drive with our sakes team.  Although we strongly encourage booking an appointment, it is not mandatory.  Please email sales@lexusofoakville.ca or call 905.847.8400 to book your appointment.  Once you have booked your appointment, you will receive and email outlining our updated sales processes.

Parts and Service Hours

Monday to Friday 7:30am to 5:30pm, and Saturday 8:00am to 4:00pm.

Our Parts Department and Service Department is open. As you book your next service appointment, please be advised of our updated processes.  We continue to have our contactless drop off and pick up service, as well as our mobile service check in should you prefer these options.  The day prior to your appointment you will receive a confirmation email which will include a link which allows you to check in up to 24 hours in advance.

Our Guest lounge will return to normal capacity with indoor masking a voluntary practice while you wait for your vehicle to be serviced.  Please book your appointment online at https://www.lexusofoakville.ca/service/appointment/ or call 905.847.8400 and book directly with our team. The remainder of the process is outlined in the link.

We understand that this has been a challenging time for many people in our province.  As a society, we must remain kind, considerate and respectful toward those who continue wearing a mask.  While this does not signal that COVID-19 has disappeared or that the pandemic is over, it does mean that we have come to a place where we know what we need to manage this virus and to keep each other safe.

Please stay safe, and we look forward to seeing you in the near future.

Kind regards

Frank Apa, President and C.E.O.

“Anyone can sell a car. Very few can deliver a Lexus”. ™