An Important Update About Covid-19


July 22nd, 2020


Dear Valued Guest,

We trust that this email finds you and your family healthy and safe! As the province moves into Stage 3, Lexus of Oakville continues to keep the high standards of screening, disinfecting and sanitizing protocols in place.

For the safety of yourself and our Team members we encourage you to book an appointment for the sales department prior to visiting the dealership. Please email or call 905.847.8400 to Book your Appointment.  Once your appointment has been confirmed you will receive an email outlining our new sales processes.

On Wednesday July 15, Halton Regional Council passed By-law No. 47-20, a temporary By-law to require the wearing of non-medical masks/face coverings in enclosed public places in the Regional Municipality of Halton.  This By-law goes into effect on Wednesday July 22, 2020 and stays in effect until November 30, 2020, unless extended by Regional Council. Please be advised during this time all Guests and Team Members MUST wear a non-medical mask or face covering when visiting our dealership.

As you book your next service appointment, please be advised that our processes continue to evolve.  We are happy to announce that we now have a mobile service check in process.  Providing we have your email, the day prior to your appointment you will receive a confirmation email which will include a link which allows you to check in up to 24 hours in advance.  In addition, we have added additional times between our appointments to allow for social distancing. Please book your appointment online at or call 905.847.8400 and book directly with our team. The remainder of the process is outlined in the emailed link.

We understand that these precautions are new and different, but the safety of Guests and Team Members continues to be our highest priority.  As we work through this pandemic, I am confident that we will beat it together…. by staying apart!

Our commitment has and continues to be “Nobody looks after you like Lexus of Oakville”

Kind regards

Frank Apa, President and C.E.O.